Lynx connects your PMS, smart locks, thermostats, sensors, staff and guest messaging to one rules engine, so access codes, cleaning, upsells, energy and alerts happen on their own. No app downloads. No spreadsheets. No 2 AM phone calls.
Operations teams at leading hospitality brands run on Lynx
Growth breaks manual operations. Lynx replaces the calls, texts and spreadsheets that hold your portfolio together with rules that run every stay, at every property, exactly the same way.
Create users and groups, delegate permissions, and assign hundreds of codes across thousands of locks in a click. Housekeeping, maintenance, vendors and owners each see only what they should.
Real-time status with no app for staff to download. See the moment a guest checks in or out, a cleaner finishes, or a unit is ready for the next arrival, and let the next step trigger on its own.
Turn locks, thermostats and sensors into a home-automation layer for your whole portfolio. Activate pre-set rules from the library in under a minute, or build your own if-then logic.
Follow a single turnover through Lynx. Every step below fires automatically from PMS data, lock activity and the rules you set once.
Detected via PMS + lock activity. Guest code retires on time.
AutomatedTask assigned instantly. HVAC drops to eco while empty.
AutomatedCleaner taps done. Status flips hours before check-in.
AutomatedReady + arrival 4h+ away = early check-in offer sent.
Your rulesOne tap in the portal. Auto-approved and charged.
AutomatedNew code time, welcome temperature, welcome SMS on unlock.
AutomatedThe same engine runs late checkouts, parking, rentals, maintenance and alerts. Lynx even notifies external vendors when something needs fulfilling, and logs every action in one dashboard.
Access, housekeeping, revenue, energy, asset protection and guest communication. Pick a category to see what runs on autopilot.
Every confirmed booking generates a unique, time-bound code and mobile key for the exact stay window.
Codes and mobile keys retire the moment the stay ends. No stale codes, no separate delete commands.
Codes for Upcoming stays auto-sync and operate within stay duration , so guest access never overlaps.
Same-day reservations get their code programmed automatically within 30 seconds, even an hour before arrival.
The same personal code works on garage, lobby, elevator and unit doors.
Codes are stored on the lock before arrival, so they keep working if Wi-Fi drops. Logs sync back after.
RFID cards and group codes for housekeeping. inspection and maintenance, fully separate from guest codes.
Guest-entered credentials on TV Apps are wiped automatically at checkout, so the next guest walks into a clean slate.
Codes sync to the lock 30 days before Check-in with the time stamp of the stay. Not at Check-in, increasing visibility and reliability.
Each guest receives a personalized 4-digit access code that is the last 4 digits of their phone number. Convenient and Curated.
As soon as early Check-in is approved and paid, guest access code start time is updated, guest access code remains the same.
As soon as late Check-out is approved and paid, guest access code end time is updated, guest access code remains the same.
Primary guest can share access to the locks and the guest portal with other guests in the group
The moment a guest leaves, housekeeping gets the task notification. No group texts, no guessing who's next.
Cleaners/ Inspectors enter task completion code on the lock and the unit flips to ready, unlocking early check-in offers and device automations. Staff doesn’t need an app.
See check-ins, check-outs and finished tasks live across every market, with no staff app to install.
Create users and groups, then push hundreds of codes to thousands of locks at once.
Role-based access for teams, regions and property groups, managed from one interface.
When a guest buys a service, rental or package, the right vendor is notified with booking details.
Give property owners custom permissions to view their property's controls, activity and reports.
Every entry, request and dollar logged in real time. Filter, download or share with stakeholders.
Offer fires when the unit is ready, approvals and payment collection automated, and the digital key re-times itself on purchase.
Lynx checks the next arrival, approves only when it fits, and extends the access code automatically.
Charge per night or per stay, or gift it to direct bookers and repeat guests. Switch by season.
AI assisted Availability-aware upgrade offers go out before arrival, when upgrade intent is highest.
Bikes, kayaks, cribs, grills and beach gear booked from the portal, charged and routed to fulfillment.
Tours, tickets, dining and experiences sold under your brand. A concierge desk that never sleeps.
Private chef, airport pickup, pet fees, mid-stay cleans, firewood. If you can deliver it, Lynx sells it.
Requests are approved or denied by availability and pricing rules, payment received to your linked account.
AI curates offers by guest type, stay type, stay length and purchase history to increase the probability of upsells
Empty units hold an energy-saving set point automatically between stays.
Guests stay comfortable, but override rules stop system overrun and abuse.
The unit reaches your welcome temperature before the guest walks in.
HVAC turns off when a door or window is left open, and back on once it's closed.
Automate lights, switches and outlets by schedule, occupancy or lock activity.
Guests adjust temperature from the branded portal, inside the limits you set. No app download.
Water sensors alert the right person immediately, before a drip becomes a renovation.
Smoke and carbon monoxide events escalate instantly so emergencies get handled the right way.
Noise thresholds trigger a polite guest message first, then a staff alert if it continues.
Get alerted when temperature or humidity goes outside your min/max, protecting pipes and finishes.
Low batteries are flagged days before failure, so no guest is ever locked out.
Routers and devices that go offline can be rebooted remotely, often fixed before a guest notices.
Unusual entry patterns or access attempts trigger an alert to your operations team.
The moment the guest unlocks the door, a branded "You're in!" message lands with Wi-Fi and guidebook.
No lock activity by arrival time? Lynx sends a helpful reminder before the guest calls you.
Set templates, trigger points and send times for every stage, from booking to post-stay.
Direct Website, SMS, Airbnb App, Guest portal Chat and Email in one inbox, with AI-suggested replies and full history.
Hospitality TV greets guests by name with Wi-Fi, code, checkout time and mid-stay offers.
Codes go out by SMS, email and portal on schedule, so guests never ask "what's my code?"
Primary guest can share access to the locks and the guest portal with other guests in the group
No email, phone from Booking channels? Lynx will obtain direct guest email and phone number, available to download
Build if-this-then-that logic around PMS data, lock activity, sensors, seasons and guest type. Start from the pre-set library and go live in under a minute. Tap a trigger to see a rule.
Messaging-first platforms can tell a guest the door code. Lynx is built native on the hardware layer, so the same rule that sends the message also re-times the lock, sets the thermostat, dispatches the cleaner and protects the asset.
Hardware and software workflows in one login. See who's in, what's ready, what's earning and what needs attention, without dialing five vendors.
Deep two-way integrations with 30+ PMS platforms, direct integrations with 95% of lock brands and 300+ smart devices. No rip-and-replace.
We have Lynx in every market we operate. Lynx allows the corporate team complete visibility into the field operations in real time. Our guests don't have to download an app, they love the convenience and our owners love the extra security.
We love Lynx and the ability to integrate with a variety of devices. Being able to onboard a new home without replacing current smart devices has been invaluable. The reporting and features on the dashboard are constantly expanding.
Lynx has made lock code programming a breeze. Even a last-minute booking gets its code programmed automatically — worth its weight in gold.
No. Field status, tasks and access work without a staff app download. Your team sees real-time check-in, check-out and task status from the Lynx dashboard, and housekeeping and maintenance get their own access layer separate from guest codes.
Most operators start with PMS-synced access codes, cleaning dispatch on checkout, vacant/occupied thermostat rules and lock-triggered welcome messages. The pre-set rule library lets you activate each in under a minute, then layer on upsells and alerts.
Yes. Lynx supports variable configurations with property groupings, so you can define different branding, content, workflows and permissions per group, and still manage everything from one interface.
Offline Mode keeps issued codes and mobile keys working at the door. Codes are synced to the lock before arrival, and logs and status catch up automatically once connectivity returns.
Usually not. Lynx is hardware-agnostic, with direct integrations across 95% of lock brands and 300+ devices including thermostats, sensors, hubs, intercoms and garage doors. Lynx also provides in-house support for hardware issues.
Yes. You can create custom user permissions for property owners so they see the controls, activity and reports you choose to share.
Yes. Many larger clients use Lynx APIs to connect home-grown PMS platforms and other automation tools. Contact partner@getlynx.co for API access.
Get a 15-minute walkthrough tailored to your PMS, your locks and your team. We'll map the first ten automations for your portfolio on the call.