Track and Lynx work seamlessly together with a 2-way integration.

• Authorize Integration – Track integrates and gets authorized with Lynx in a few simple steps and exchanges information in real-time.
• Info Sync – Lynx receives guest and stay information from Track like name, email, phone number, date, time, and confirmation number.
• Digital Keys and Access Codes – Lynx sends Track guest access codes as well as real-time alerts to change the status of the stay to Check-in/ Out. Lynx can manage guests’ access to room doors, shared dorm rooms, access to amenities like a gym, and pool as well as common doors like lobby and garage. All the access codes and digital keys generated by Lynx are unique for each guest and valid only for the duration of the stay. Customization to add “Access Buffer” to extend access for common doors. When working with smart locks with keypads Lynx generates a 4-digit access code which is the last 4-digits of the guest’s phone number. Lynx can generate a digital mobile key for all smart locks. Guests can receive the access information via Track email message.
• Guest Portal with Room Controls – The guest portal shows stay information, guide book, map, weather and offers upsells to guests. Guest portal (no app download) can be completely customized for multiple brands in your portfolio. Guest can access digital keys and all smart room controls.
• Guest Portal with Digital Concierge – With Lynx Guest Portal you can offer your guests, a digital concierge, upsell, early check-in, late check-out, sell tickets, rentals, and packages. Set rules and triggers to offer in-house upsells, third-party services, or destination packages. Smart Check-out option for guests.
• Notifications & Reporting –  Email/Text notifications are available. Lynx will maintain an audit trail as well as offer proof of stay to dispute false refund requests. Reporting dashboard included.